Effective Date: November 7, 2026
Welcome to PetFoodSwap!
These Terms of Service (“Terms”) govern your access to and use of https://petfoodswap.com and its related marketplace services.
PetFoodSwap is operated by Ikarisoft LLC (“PetFoodSwap,” “we,” “us,” or “our”).
By accessing or using PetFoodSwap, you agree to these Terms. If you do not agree, you should not use the service.
1. Description of the Service
PetFoodSwap is an online community classifieds marketplace that allows individuals to connect for the purpose of exchanging pet food.
The marketplace supports four types of listings:
- Free: Pet food offered without charge.
- Sell: Pet food offered for purchase.
- Trade: Pet food offered in exchange for another item.
- Wanted: Requests for pet food that someone wishes to obtain.
PetFoodSwap provides a platform for communication and listing publication.
We are not the seller, buyer, distributor, shipper, manufacturer, or owner of products listed by users.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use PetFoodSwap.
By using the service, you represent that you meet these requirements and will comply with applicable laws.
PetFoodSwap may restrict marketplace availability by geographic location.
3. No User Accounts Required
PetFoodSwap generally does not require traditional user accounts or passwords.
Instead, we use email verification and secure access links for listing confirmation, messaging, and listing management.
You are responsible for maintaining access to your email account and protecting secure links sent to you.
You must not use another person’s email address without authorization or attempt to access another user’s private information.
4. Listing Requirements
Users are responsible for ensuring that their listings are accurate, lawful, and not misleading.
When posting a listing, you agree to:
- Describe the product truthfully.
- Disclose whether packaging is opened or unopened.
- Provide accurate information about known product condition and expiration dates.
- Disclose known defects, contamination, damage, or storage concerns.
- Use photographs that accurately represent the product.
- Select an appropriate listing type and animal category.
- Avoid misleading claims about a product’s safety, quality, or suitability.
You must have the legal right to offer any product you list.
PetFoodSwap may remove or restrict listings that violate these requirements.
5. Opened Pet Food
PetFoodSwap permits listings for opened pet food when the packaging condition is accurately disclosed.
However, permission to list opened food does not mean PetFoodSwap has determined that the product is safe.
Individuals offering opened pet food are responsible for accurately describing its condition and handling.
Individuals receiving opened pet food are responsible for evaluating whether they wish to accept it.
PetFoodSwap does not inspect, test, certify, or guarantee the safety of opened or unopened pet food.
Users should exercise particular caution when dealing with opened packaging, damaged products, expired food, or food with an uncertain storage history.
6. Prohibited Listings and Conduct
The following are prohibited:
- Prescription medications and veterinary drugs.
- Recalled products or products known to be unsafe.
- Spoiled, contaminated, or intentionally adulterated pet food.
- Counterfeit or stolen products.
- Fraudulent or deliberately misleading listings.
- Products offered in violation of applicable laws.
- Spam, phishing, scams, or unsolicited advertising.
- Threatening, abusive, harassing, or discriminatory conduct.
- Attempts to bypass marketplace security, moderation, or access restrictions.
- Unauthorized collection of other users’ information.
- Automated submissions or excessive messaging that disrupt the service.
We may establish additional restrictions as the marketplace develops.
7. Transactions Between Users
All transactions are arranged directly between marketplace participants.
PetFoodSwap does not:
- Collect or process payments between users.
- Arrange shipping or delivery.
- Provide escrow services.
- Guarantee that a transaction will be completed.
- Verify the identity or trustworthiness of every participant.
- Guarantee that products match their descriptions.
- Mediate or resolve every transaction dispute.
Users are responsible for determining acceptable payment methods, exchange locations, pickup arrangements, and other transaction details.
PetFoodSwap is not a party to agreements made between users.
8. Pet Health and Product Safety
Users are responsible for evaluating whether a product is appropriate for their animals.
PetFoodSwap does not provide veterinary, nutritional, or medical advice.
Pet food may be unsuitable for an animal because of age, allergies, medical conditions, dietary requirements, contamination, improper storage, or other factors.
Consult a qualified veterinarian when appropriate.
Users should independently check relevant manufacturer notices and product recalls before completing an exchange.
9. Private Messaging
PetFoodSwap provides a messaging system to facilitate communications related to listings.
Users agree not to use messaging for harassment, fraud, unsolicited marketing, or unlawful activity.
Messages may be stored and reviewed by authorized administrators when necessary for moderation, security, legal compliance, or dispute investigation.
PetFoodSwap does not guarantee immediate message delivery or uninterrupted availability of messaging services.
10. Listing Expiration and Management
Listings generally expire 30 days after successful email confirmation.
Users may be provided with secure email-based tools to manage, complete, or remove their listings.
We may expire, hide, restrict, or remove listings at our discretion when necessary to operate the marketplace or enforce these Terms.
Expired or removed listings and related records may be retained for operational, security, or legal purposes in accordance with our Privacy Policy.
11. Moderation and Enforcement
PetFoodSwap reserves the right to investigate suspected violations and take appropriate action, including:
- Removing or hiding listings.
- Restricting messaging.
- Limiting marketplace access.
- Blocking or restricting email addresses.
- Restricting geographic availability.
- Preserving relevant records for investigations.
- Cooperating with lawful requests from appropriate authorities.
We are not obligated to monitor every listing or communication before publication.
Our decision not to remove a particular listing does not constitute an endorsement of that listing.
12. User Content
You retain ownership of the original content you submit, subject to any rights held by others.
By submitting listings, descriptions, photographs, or other content, you grant Ikarisoft LLC a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, format, and distribute that content as reasonably necessary to operate, maintain, and promote PetFoodSwap.
This license lasts for as long as reasonably necessary to provide the service and meet legitimate recordkeeping obligations.
You represent that you have the necessary rights to submit your content and that it does not violate another person’s intellectual property or privacy rights.
13. Website Availability
We aim to provide a reliable marketplace but do not guarantee uninterrupted or error-free operation.
PetFoodSwap may experience maintenance, technical failures, outages, security restrictions, or service interruptions.
We may modify, suspend, or discontinue features or services when reasonably necessary.
14. Disclaimer of Warranties
To the extent permitted by applicable law, PetFoodSwap and its services are provided on an “as is” and “as available” basis.
Ikarisoft LLC makes no warranties, express or implied, regarding the accuracy of listings, product quality, product safety, user conduct, transaction outcomes, or uninterrupted service availability.
We do not endorse or certify products merely because they appear on the website.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Ikarisoft LLC and its officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of PetFoodSwap.
This includes, where legally permitted, losses related to unsuccessful transactions, inaccurate listings, product defects, service interruptions, or disputes between users.
Nothing in these Terms limits liability that cannot lawfully be limited, including liability for conduct for which exclusion is prohibited by applicable law.
16. Responsibility for Claims
To the extent permitted by applicable law, you agree to indemnify and hold harmless Ikarisoft LLC from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful conduct, your listings or transactions, or your material violation of these Terms.
This provision does not apply where prohibited by applicable law.
17. Privacy
Your use of PetFoodSwap is also subject to our Privacy Policy.
Please review that policy to understand how information is collected, used, and retained.
18. Changes to These Terms
We may revise these Terms as PetFoodSwap develops.
Updated Terms will be published on our website with a revised effective date.
Material changes may be accompanied by additional notice when required by law.
Your continued use of the service after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Nothing in this section deprives consumers of mandatory legal protections available to them.
20. Contact Information
PetFoodSwap is operated by:
Ikarisoft LLC
Website: https://petfoodswap.com
Contact: https://petfoodswap.com/contact/
For questions concerning these Terms, please contact us through our website.
By using PetFoodSwap, you acknowledge that it is a community marketplace connecting independent individuals and that you are responsible for evaluating products and arranging your own transactions.