Effective Date: November 7, 2026
PetFoodSwap (“PetFoodSwap,” “we,” “us,” or “our”) is a community marketplace operated by Ikarisoft LLC. Our website, https://petfoodswap.com, allows individuals to offer, sell, trade, give away, and request pet food.
We respect your privacy and are committed to explaining how information is collected, used, stored, and protected when you use our website.
1. Information We Collect
Information You Provide
When you use PetFoodSwap, we may collect:
- Your email address when submitting or confirming a listing.
- Listing information, including product descriptions, photographs, prices, packaging conditions, expiration dates, and locations.
- Messages exchanged through our marketplace.
- Information submitted when reporting a listing or conversation.
- Information you voluntarily provide when contacting us.
PetFoodSwap does not require visitors to create a traditional user account or password to post listings or communicate with other users.
Information Collected Automatically
When you access our website, our systems and hosting providers may collect technical information, including:
- IP address.
- Browser type and operating system.
- Pages requested and access times.
- Device and connection information.
- Information needed to detect spam, abuse, or unauthorized activity.
We may use IP addresses to suggest an approximate location, support location-based features, and enforce security restrictions.
Cookies and Similar Technologies
PetFoodSwap and its underlying WordPress installation may use cookies or similar technologies for essential website functionality, administrator authentication, security, and user preferences.
If we introduce analytics, advertising, or other nonessential tracking technologies, we will update this policy and implement any legally required notices or consent mechanisms.
2. How We Use Information
We use collected information to:
- Publish and manage marketplace listings.
- Verify email ownership before publishing listings.
- Deliver listing confirmations and secure management links.
- Enable private communications between marketplace participants.
- Notify users of messages or listing-related activity.
- Prevent spam, fraud, abuse, and unauthorized access.
- Investigate reported listings or communications.
- Enforce our Terms of Service and community guidelines.
- Maintain website functionality, security, and reliability.
- Comply with applicable legal obligations.
We do not sell users’ personal information to advertisers or data brokers.
3. Public Listings
Information included in published listings may be visible to anyone visiting PetFoodSwap, including search engines.
Public listing information may include:
- Product title and description.
- Product photographs.
- Animal category and listing type.
- Price, when applicable.
- City and state.
- Packaging condition and expiration information.
Your email address is not intended to be displayed publicly as part of a listing.
Please avoid including telephone numbers, residential addresses, financial information, or other sensitive personal information in public listing descriptions or photographs.
4. Email Verification and Secure Access Links
PetFoodSwap uses email verification to confirm listing submissions and support private messaging.
We may send emails containing secure links that allow users to confirm listings, access conversations, or manage their listings.
These links should be treated as confidential. Anyone who obtains a valid access link may potentially be able to access the functionality associated with it.
We encourage users not to forward secure links or share them publicly.
5. Private Messaging
PetFoodSwap provides a messaging system for communications between individuals interested in marketplace listings.
Messages are not intended to be publicly visible. However, they may be stored on our servers and may be accessed by authorized administrators when necessary to investigate abuse, enforce marketplace policies, respond to legal requests, or maintain system security.
We do not provide end-to-end encrypted messaging.
Users should not share passwords, banking credentials, Social Security numbers, or other highly sensitive information through marketplace messages.
6. Information Sharing
We may share information in the following circumstances:
With service providers: We use hosting, email delivery, and other technical service providers to operate PetFoodSwap. These providers may process information as necessary to provide their services.
With marketplace participants: Information necessary to support a listing or conversation may be made available to the individuals involved.
For legal and safety purposes: We may disclose information when required by law, valid legal process, or when reasonably necessary to investigate fraud, protect users, or defend legal rights.
Business changes: If PetFoodSwap or Ikarisoft LLC undergoes a merger, acquisition, reorganization, or transfer of assets, relevant information may be transferred subject to applicable law.
We do not make private user information publicly available merely because someone requests it.
7. Data Retention
PetFoodSwap listings generally expire 30 days after email confirmation.
Expiration removes a listing from normal public browsing but does not necessarily result in immediate deletion of its database record, photographs, or related communications.
Expired verification and access tokens may be deleted through maintenance procedures. Unreferenced photographs may also be removed.
We may retain listing records, communications, moderation records, and technical information for legitimate operational, security, dispute-resolution, and legal purposes.
Retention periods may vary depending on the type of information and the reason it is needed. Backup copies may remain for an additional period.
8. Security
We use administrative, technical, and operational safeguards intended to protect information, including:
- Email verification.
- Secure access links.
- Access restrictions for administrative functions.
- Submission rate limits and automated-spam protections.
- Restrictions on uploaded file types.
- Security monitoring and moderation controls.
No website or electronic storage system can guarantee absolute security.
Users are responsible for protecting their email accounts and confidential access links.
9. Your Privacy Choices
You may choose not to submit a listing or use private messaging.
PetFoodSwap provides tools for managing and removing listings through secure email-based access.
You may also contact us to request information about personal data associated with your email address, request correction or deletion where applicable, or raise a privacy concern.
We may need to verify your identity before processing certain requests. Some information may be retained where legally permitted or required for security, recordkeeping, or dispute resolution.
Privacy rights may vary depending on your location.
10. Children’s Privacy
PetFoodSwap is intended for individuals who are at least 18 years old.
We do not knowingly solicit or collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it, subject to applicable law.
11. External Websites
PetFoodSwap may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of websites that we do not operate.
Users should review the privacy policies of external services before providing information.
12. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change.
Updates will be published on this page with a revised effective date.
Continued use of PetFoodSwap after changes take effect is subject to the updated policy, to the extent permitted by law.
13. Contact Information
PetFoodSwap is operated by:
Ikarisoft LLC
Website: https://petfoodswap.com
Contact: https://petfoodswap.com/contact/
For questions about this Privacy Policy or requests concerning personal information, please contact us through our website.